Escapology is the world’s fastest growing escape game franchise, with over 80 venues signed and over 75 operating around the world. At our store, we are seeking an Assistant Manager to join our team and help drive our business forward. The successful applicant will become an integral part of our team as we develop this exciting new venue. You’ll report directly to the General Manager of the venue.
Responsibilities:
- Serve as a Game Master and Game Host, facilitating and overseeing interactive games and experiences for guests
- Provide excellent customer service and ensure a positive and memorable experience for all participants
- Manage game logistics, including set-up, briefing participants, and explaining rules
- Monitor game progress and provide hints or assistance when needed
- Ensure the safety of all participants during game play
- Maintain cleanliness and organization of game rooms and equipment
- Handle cash transactions and manage reservations
Experience:
- Conflict management skills to handle any disputes or issues that may arise during game play
- Strong customer service skills to provide exceptional service to guests
- Experience in guest services or hospitality industry is preferred
- Background in theater, speech or events management is advantageous for creating immersive experiences
- Public speaking skills to confidently communicate instructions and engage participants
- We offer competitive pay rates and flexible scheduling options. Join our team of enthusiastic Game Masters and be part of creating unforgettable experiences for our guests. Apply now!
* Please note that this job description is not exhaustive and additional responsibilities may be assigned as needed.
Pay is $12/hour + tips (about $2-3/hour)
Job Type: Part-time
Pay: From $12.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Every weekend
- Monday to Friday
- Rotating weekends
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Clive, IA 50325 (Required)
Work Location: In person
