NCMIC and SHAZAM Announce Merchant Services Transition to Enhance Client
Experience

Clive, Iowa – April 7, 2025 – Effective April 4, 2025, NCMIC Finance Corporation, a Des Moines-
based company with nearly 25 years of payment processing experience, has acquired SHAZAM’s
merchant services business. This transition marks a strategic collaboration between two industry
leaders with Iowa roots and values, ensuring continued excellence in payment processing for both
NCMIC and SHAZAM clients.

NCMIC’s Professional Solutions Financial Services division has officially assumed responsibility for
SHAZAM’s merchant services portfolio, including financial institution clients. This transition was
carefully planned in partnership with SHAZAM to ensure seamless continuity for merchants,
financial institutions, and merchant processing team members.

What This Means for Clients
For SHAZAM Clients:
 Payment processing services will now be managed by NCMIC’s Professional Solutions
brand, ensuring continued high-quality service and support.
 A seamless transition plan has been implemented to minimize disruption and maintain
current service experience.

For Professional Solutions Customers:
 The addition of SHAZAM’s merchant services portfolio enhances Professional Solutions’
ability to offer best-in-class payment processing solutions.
 Clients will benefit from expanded capabilities, stronger fraud prevention measures, and a
growing merchant acceptance network.

A Shared Commitment to Excellence
“This acquisition represents a win for both our organizations and, most importantly, for our clients,”
said Tony Dickinson, President, NCMIC Finance Corporation. “We are excited to welcome
SHAZAM’s merchant clients and processing team members into the Professional Solutions family,
helping to not only maintain their portfolios but also grow them.”

SHAZAM’s leadership echoes this sentiment. “We remain fully dedicated to supporting financial
institutions and their accountholders with innovative solutions and best-in-class service,” said
SHAZAM President and CEO Paul Waltz. “This strategic move allows us to focus on strengthening
our core offerings while ensuring our merchant clients continue to receive the caliber of service they
are accustomed to.”

Both companies are committed to a smooth transition, reinforcing their shared values of service
excellence, innovation, and long-term client success.

For more information, please visit profsolutions.com or shazam.net.

# # #

NCMIC was formed in 1946 by a group of doctors of chiropractic with the express purpose of
offering malpractice insurance to DCs when no one else would. Delivering on the promise We Take
Care of Our Own ® 1 , NCMIC has grown into the nation’s largest provider of chiropractic and
naturopathic malpractice insurance, while also covering doctors, dentists and business owners under
its Professional Solutions arm.

To help their doctors and customers do more, NCMIC expanded their offerings to provide business
and personal insurance, equipment loans, credit card processing, business credit cards, and premium
financing. With more than 79 years’ experience and an “A” (Excellent) rating from industry analyst
A.M. Best 2 , doctors can rely on NCMIC and Professional Solutions today and in the years to come.
For more information, please visit ncmic.com or profsolutions.com.